What happens after you book your wedding photographer and videographer?

Step 1: Straight after you book

When: As soon as you pay your £120 deposit.

What happens:

• Your £120 non-refundable deposit holds your date exclusively, so the day is yours alone.
• We send you a receipt, and another one after each payment.
• If you booked the photo and video team, it is one agreement, one deposit, one planning call and one timeline, so everything stays in one place.

What you do: Nothing yet. You are welcome to email us or message us on Instagram whenever you like. We are happy to chat as much as you would like, before the day and after it.

Step 2: In the months before the wedding

When: Between booking and your planning call.

What happens: We are here by email or Instagram whenever you have a question, and this is a good time to settle the details that shape your day.

What you do: Start thinking about these, so you are ready for your planning call:

• Your start time. Coverage begins at a time you choose, and we usually suggest about two and a half hours before the ceremony so the morning is included. You always have the final say. For example, 10.5 hours of coverage with a 10:30am start finishes at 9pm.
• Your morning. If you booked the team and are getting ready in two places, we move together between both, splitting our time as a team. Groom preparation typically takes about 15 minutes.
• Your group photographs. Write a short list of names. We do as many as you like and typically recommend around 15, which takes around 20 minutes depending on your guests.

Step 3: About a month before: your planning call and balance

When: Around a month before the wedding, or whenever you have had your final venue meeting. Your balance is due one month before the wedding.

What happens: We have a call to go over the firm details, and we check sunset, light and tide times in advance from the desk. On the call we talk through:

• Your venue layout and any officiant rules
• Other locations on the day, such as where you are getting ready, and how to cover the morning
• The timings for your ceremony, sit-down meal, speeches and first dance
• Your preferred coverage timings
• Rough guest numbers
• Your group photograph list, where family photographs will happen and the best time to take them
• Important people to focus on for extra candid photographs, such as close family and people who are unwell or whom you do not see often
• Anything special, such as a first look, a reading or a surprise, and any extra things that happen on the day that we should know about

What you do: Pay your balance, which is due one month before the wedding, and you receive a receipt after you pay. Put your group photograph list together for us before the day, and have your timings for the ceremony, meal, speeches and first dance to hand for the call.

Step 4: Your wedding day

When: From the start time you chose.

What happens:

• Your coverage starts at the time you chose and runs continuously, and we never leave before your booked hours are done. Standard coverage is 10.5 hours, Luxury is 11.5 hours and Platinum is 13 hours.
• If you booked the team, two of us work together, each capturing a different medium and often sharing angles. We agree where each of us will stand so your guests are not blocked.
• On the morning of the wedding we look around the venue, indoor spaces included, and work closely with the venue and coordinator.
• Your portrait walk takes about 15 minutes, with photographs and video captured together if you booked the team, and there is an optional second walk when the evening light suits, which fits inside your booked hours at no extra cost. We give gentle direction only when it helps, so there are no stiff poses.
• If it rains, we agree an indoor or sheltered option with you and the venue on the day.
• If the drive is over two hours, we always stay in a hotel the night before so traffic cannot affect us. We also bring backup cameras and kit, and our cameras use two memory cards.

What you do: Tell us ahead of time if you cannot feed us, and we head to a local cafe while you eat. We always deeply appreciate being fed.

Step 5: Your sneak peeks

When: Typically around 24 hours after the wedding.

What happens: With our photography and photo and video packages, your sneak peeks arrive: 15 with Standard, 30 with Luxury and 50 with Platinum. After the wedding we also make two separate backups of your photographs and footage on hard drives.

What you do: Enjoy them while the full gallery is edited. If you share them on social media, we love being tagged in images, but there is no pressure at all, and we would love to be added as a collaborator too, which massively helps our business!

Step 6: Your photographs and films

When: There is roughly a month between each piece, and in peak summer the timings can vary.

What happens: Everything is edited in-house, to one shared look. Editing takes around two full working days for a complete photo gallery and around four working days for each video cut. The pieces then arrive in stages, in this order:

• Your photographs, usually 600 to 800+
• Your highlight film, 7 to 10 minutes
• Your documentary film, typically 40+ minutes

What you do: Nothing, we send you the links by email. You receive the pieces your package includes: photography-only bookings do not include films, and videography-only bookings do not include photographs or sneak peeks.

Step 7: Receiving your memories and how to keep them safe

When: As each piece is ready.

What happens:

• Your photographs arrive in a private online gallery and your films with online viewing, both with digital downloads, and Luxury and above also include a USB. The links come by email.
• Your online gallery is guaranteed for two years and is typically left up beyond that until we need the space.
• You have full rights to your photographs, so you are free to print, share and use them with no need to get in touch first.
• Albums are designed in-house from 60 photographs that you choose, and you approve the layout. Luxury and Platinum packages that include photography come with a wedding album, and albums start from £399.

What you do: Check your spam folder if the links do not arrive, and contact us if you cannot find them. Download your files and keep your own copies somewhere safe, so always back up your images.

Questions couples ask